Office Operations Manager

Job Description

Office Operations Manager

Full Job Description

Who We Are

The Financial Managers Society (FMS) is a non-profit association that has been committed to providing first-class education, networking and resources to finance professionals in the financial industry for over 70 years. With over 1400+ members across the country and from commercial banks, credit unions, thrifts and investment banks with asset sizes from under 100 million to over 10 billion. Today, FMS is dedicated to leading the way in resources for financial professionals providing access to over 50 educational events each year and year-round networking and professional development.

Our Culture

We all want to be successful, and productive and to enjoy work that is rewarding. At FMS, we share those desires. We take a true partnership approach to our work and we’re not afraid to roll up our sleeves to make sure we accomplish our objectives. We value and demonstrate a collaborative environment where ongoing communications and individual ideas are encouraged.

Our organization is growing, and we are looking for an Office Operations Manager to help organize and coordinate the organization's business needs to better support our team and membership.

About This Role

Reporting to the President and CEO, the Office Operations Manager is responsible for the following key activities:

  • Responsible for the main office phone line and general information, membership, and chapter emails.
  • Manage and support the Association Management System/database – process registrations, manage membership requests, and update accounts. Additionally, maintain the system to be the most accurate.
  • Support the Events team with assistance in pre and post virtual and in-person programs. (Includes running reports, filing certificates and speaker post reporting)
  • Support the CEO with management of housekeeping ‘office’ vendors and suppliers (Liaison with IT, phone, building services and HR and Benefit suppliers).
  • Provide additional administrative support to the President and CEO and Director of Marketing as needed.

Who You Are:

Customer Focus: You are dedicated to providing members support and information as well as providing answers to questions and assisting with instant positive results.

Passionate: You want to help your colleagues and members succeed and get their questions answered accurately.

Collaborative: You want to help across the Marketing and Events teams on the development of a successful event or campaign.

Confident: You’re able to make decisions quickly and not afraid to ask for help.

Detail-Oriented: You are thorough and complete in all aspects and assess the issue before taking the appropriate steps.

A Self-Starter: You take charge of your time and handle multiple deadlines efficiently.

Essential Qualifications

2- 4 years’ experience in administrative or office management.

Detail-oriented and a self-starter, with the ability to manage tasks and handle multiple priorities with minimal supervision with a key on quality and detail focused.

Strong oral and written communication skills.

People-oriented - supportive and customer service oriented.

Team-oriented – cooperative, collaborative.

Extensive knowledge of Microsoft Office Suite.

Preferred Qualifications

· 4-year degree preferred.

· Knowledge of association management systems.

Job Type: Full-time

Pay: $48,000.00 - $65,000.00 per year


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off


  • Monday to Friday

Ability to commute/relocate:

  • McLean, VA 22102: Reliably commute or planning to relocate before starting work (Required)


  • Microsoft Office: 3 years (Required)
  • Administrative experience: 3 years (Required)

Work Location: In person

  • Health insurance

*Please mention you saw this ad on JobsInNonprofit.*

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