Director, Community Engagement

Nonprofit Finance Fund

Job Description


Position Reports to: Vice President, Community Engagement

Location: Based out of New York/New Jersey, Oakland/San Francisco, or Philadelphia

Department: Community Engagement



The COVID crisis and the uprising for racial justice have shone national light on both the urgent work required to build a more just and vibrant society for all Americans and the potential for positive action when our communities mobilize. In most cases, these efforts are spearheaded by nonprofits, community organizations, and their heroic staff who deliver essential services like affordable housing, social justice advocacy, health, youth development, and the arts. Yet these nonprofits and the communities they support operate within a flawed, inequitable funding system that controls their access to resources, impeding their ability to make a difference.

Nonprofit Finance Fund (NFF) is setting out to change that. We know that nonprofit leaders have power when they have access to capital and financial knowledge. Our strategy focuses on helping to shift that power by changing funding and financing practices so more money flows equitably and with less restriction to community-centered organizations led by and serving people of color, so they can be the drivers of their own change.

Read about our commitment to Diversity, Equity, and Inclusion here.



About the Opportunity:

We are seeking a Director, Community Engagement to join NFF's new Community Engagement team. This team drives NFF's engagement strategy in regional communities and is responsible for developing and sustaining strong relationships with nonprofits, networks, and collaboratives, aligned with NFF's mission and strategy and in priority geographies and sectors for the purposes of learning about community strengths, needs, and trends, strengthening NFF's client services work, fostering innovation in NFF's products and services, and identifying strategic opportunities for NFF to deepen its impact with communities.

The Director, Community Engagement will lead the development and design of initiatives, programs, and other community engagement projects. This work includes new and innovative outreach strategies for NFF to build relationships that support community nonprofits, especially those led by and serving BIPOC (Black, Indigenous, and person of color) communities. This position will lead engagement efforts and implementation to advance strong and impactful enterprise-wide priorities. This is an exciting opportunity for an experienced relationship builder who centers community, innovation, and equitable practices and is looking to grow NFF's community engagement strategy.

This position can work remotely out of New York/New Jersey, Philadelphia, or Oakland/San Francisco, with a strong preference for New York/New Jersey. Our offices have re-opened, and staff can opt into in-person work.

There is a potential for up to 20% travel. Travel will mainly consist of local in-person partnership meetings and community-based events within the region. There will be limited overnight travel required.

The Director, Community Engagement will report to the Vice President, Community Engagement who is based in Los Angeles.



What you'll do:

Lead authentic community engagement

  • Lead the development and implementation of community engagement plans and strategies for local market; serve as an internal expert and leader on community needs and strategically prioritized issues (green energy and environmental justice, community owned real estate, supportive housing and equity in government contracting)
  • Identify and support the development of programs and client services that are responsive to and reflective of the needs and interests of community organizations; communicate the needs of the community to effectively inform NFF programs and services that appropriately address community needs, align with community aspirations, and advance NFF goals
  • Develop strong rapport and trust with community organizations and leaders to determine alignment between NFF's mission and strategy and community needs; lead conversations with partners and community members in a way that demonstrates empathy and garners understanding of their experiences and needs



Translate community needs into opportunities

  • Conduct in-depth analyses, assessments, and community/sector research to inform Client Services work; align the learnings from community relationships with development of future opportunities for client services, such as capital structuring, financing, consulting
  • Lead on development of opportunities in partnership with Client Services and Investor Relations departments



Facilitate internal collaboration and community learning across departmental staff

  • Direct community engagement projects to successful completion and in a way that is relational and collaborative, such as managing conference strategy, developing referral strategy, managing network/coalition strategy
  • Share insights, trends, and community needs with internal and external stakeholders to inform Client Services work, Marketing & Communications, Resource Development, Advocacy, and other opportunities
  • Liaise with other NFF departments to ensure alignment around Community Engagement plans and activities



Who you are:

  • You have a minimum of 7 years of professional work experience preferably in the fields of community development, nonprofit management, nonprofit community engagement, or other relevant work experience
  • You have a proven track record of leading, planning, and directing impactful community engagement strategies in the nonprofit sector
  • You have demonstrated success in supporting community development, nonprofit financing, or capital structuring strategies with a particular focus on affordable housing, charter schools, human service providers, or environmental sustainability
  • You are a strategic thinker; you combine strategy and innovation to successfully design and implement processes, systems and policies that support the organization's overall vision and growth
  • You are a strong listener centering on the needs of NFF's clients and approaching partnerships with an asset-based mindset; you cultivate authentic relationships creating long-term partnerships
  • You are able to solve problems and think creatively; you demonstrate capacity to provide pragmatic solutions and have the drive and leadership to implement ideas through to successful conclusion
  • You are a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills; you have strong written and verbal communication skills
  • You enjoy collaborating with team members who are working together to re-envision how we combine investments and financial expertise to drive change in communities
  • You embody NFF's mission, core values and commitment to equity




At NFF, we are invested in discussing the depth and breadth of each candidate's background and experience during the interview process and using that information to determine the best offer while considering internal pay equity. The salary range for this position is $125,000 - $140,000. If provided an offer, NFF will determine salary compensation based on skills and years of experience. NFF takes into consideration internal equity of our existing team members as part of the offer stage. The range mentioned is the full base salary range for the role. We typically do not hire at the maximum range in order to allow for salary growth. NFF provides an attractive benefits package that currently includes up to 18 paid holidays, 3 floating holidays, unlimited vacation time off, health insurance with NFF funded health reimbursement account on medical plan, 2% match and 4% non-match employer contributions toward retirement plan. In addition, NFF provides flexibility to work remotely and access to a "work from home" fund, and flexible spending accounts including commuter benefits.



Please Note:

All salaries are commensurate with experience and include an attractive benefits package.

Nonprofit Finance Fund is committed to diversity, equity, and inclusion in its workforce. We encourage candidates that will help us live out this commitment to apply.

NFF is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. In addition, NFF complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it maintains facilities. NFF also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.

This job posting provides a general list of the essential responsibilities and qualifications required for this position. It does not represent a contract for employment and NFF reserves the right to change the description and/or posting at any time without notice.

When applying, please DO NOT include any of the following information with your job application: Social Security number; driver's license number or state-issued identification card number; financial account number, or credit or debit card number.

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