Day Services Coordinator – Day Services Program

New Avenues for Youth (Non-Profit)

Job Description


New Avenues for Youth is committed to supporting a workplace that honors, celebrates, and acknowledges our community’s powerful differences. Through our work here, we move together to support the wellbeing, care, and growth of youth in our community. To be at our best, we embrace that the diverse communities we serve must be reflected in our colleagues supporting the work we do each day. We are committed to our workforce centering practices that support and encourage Black, Indigenous, people of color, people with disabilities, and people with non-dominant gender identities to grow and thrive.

We encourage Black, Indigenous, people of color, people with disabilities, and people with non-dominant gender identities who may not believe they meet all of the described qualifications to consider what they contribute to community, and apply.

Your New Role:

You are an ideal candidate for our Day Services Coordinator position if you enjoy building authentic relationships, naturally engage in collaborative problem-solving, and believe in the potential of every young person. Day Services Coordinators meet youth needs in the New Avenues Drop In Center and provide information to young people about available services through street outreach. They serve as point people for basic needs supports, helping young people: do their laundry; shop the resource closet for clothing, undergarments, shoes, and other basic needs items; access warm meals and snacks; access showers for hygiene care; access computers for virtual meetings or resource navigation; receive benefits coordination through mail stop services; get connected to other important New Avenues services that will lead to increased stability, including case management, housing or shelter, and recovery supports. This position is ultimately designed to facilitate access to resources, coordinate supports, and provide warm, inviting, safe spaces for youth participants.

What this Role is…

Engaging – In this role, you will experience the ability to meet youth at many different stages of change, facing a variety of different challenging experiences due to intersectionality and oppressive systems. The Day Services Coordinators strive to facilitate access to any and all resources that a youth may need by focusing on relationship building and building community connections.

Collaborative - This position provides you with the opportunity to collaborate with various teams within New Avenues, as well as partners in the Homeless Youth Continuum (HYC) and in the community. You will get the opportunity to work with natural support systems as well as be a part of creating larger community through various facets.

Harm Reduction – In this role, you will be able to apply harm reduction practices that support youth wherever they may be in their stage of life. The Day Services space strives to be a safe, welcoming, and low barriered space where youth can build connections, get referred to services, and pursue their goals.

Youth Centered – This work is grounded in positive youth development and motivational interviewing principles, which centers youth as the experts in their lives. It emphasizes culturally responsive approaches, understanding the impacts of trauma, and approaching work with empathy.

Skills & Attributes:

· Desire to work with multicultural staff and youth in a diverse setting

· Provide basic services, special projects, and promote a safe, clean and supportive atmosphere within the center in collaboration with the Drop In team.

· Assist with de-escalation and role model dispute resolution as well as restorative justice practices, risk management, and appropriate boundaries.

· Perform outreach services to youth in the Drop In Program and during community outreach, including the distribution of food, drinks, clothing, PPE, hygiene supplies and other basic needs items.

· Work to create a space that reflects the tenants of Positive Youth Development & Trauma Informed Care, while reflecting the diversity of the youth we serve.


· High School Diploma or equivalent

· Knowledge of the lifestyles and culture of youth experiencing houselessness preferred

· Relatable lived experience a plus

About Us…

New Avenues is an innovative, influential social services agency that works in partnership with the Portland area community to provide homeless, foster-care, and at-risk youth of all backgrounds with the resources and skills needed to lead healthy, productive lives. At New Avenues, everyone is youth centered and collaboratively work together to accomplish our mission.

We are a diverse non-profit organization serving this community for over 25 years. At New Avenues, we seek dynamic, spirited individuals looking to contribute to the success of these amazing young people. Being part of our team offers a rewarding experience where your contributions have impact. Our approachable and supportive management team is focused on providing you with the tools, guidance, and autonomy to thrive while gaining invaluable social services background.

Our Commitment to Equity…

Back in 2015, New Avenues for Youth embarked on an unending initiative to consistently advance equity, diversity, and inclusion in the workplace. Today, we are a more curious and consciously aware agency of employees invested in the ongoing practice of learning from multiple perspectives and lived experiences. We firmly believe equity is an ongoing commitment without closure; in taking risks, we will learn from our mistakes. We are an organization committed to listen to each other and those that we serve, to always strive for transparency, to remain humble, and to resist the urge to simplify or silence hard truths. We make these commitments because we believe in social justice and the inherent human dignity of each individual.

New Avenues Offers a Comprehensive Benefits Package…

Paid Vacation, Sick, and Personal Time, Paid Holidays, No Employee Cost Share for your Health, Vision, and Dental Insurance, Short and Long Term Disability, and Life Insurance. Flexibility Spending Accounts, a 403b Retirement Savings Plan, and an Employee Assistance Resource and Referral Program.

New Avenues for Youth is an Equal opportunity Employer.

Job Type: Full-time

Pay: $20.00 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Vision insurance


  • Weekends as needed

COVID-19 considerations:
New Avenues is following all CDC and OHA recommended COVID safety protocols.

Work Location: In person

*Please mention you saw this ad on JobsInNonprofit.*

Apply Now

Be Seen By Recruiters at the Best Nonprofits

Create a FREE Profile to be Seen!

Want to stand

Nonprofit Hiring Begins Here.