Human Resource Generalist (FT)

Upward Bound House

Job Description


Job Details:
  • POSITION:Human Resources Generalist
  • CLASSIFICATION/FLSA: Full-Time/ Non-Exempt
  • SALARY RANGE: $56,000 to $65,000 DOQ
Organizational Overview:
Upward Bound House (UBH) is dedicated to ending the cycle of intergenerational family homelessness. We compassionately provide a continuum of services ranging from crisis housing to permanent housing and homelessness prevention. With over 30 years of experience in family homelessness, UBH is a leading service provider contributing to and advocating for lasting solutions to end family homelessness. Our diverse team is passionate about our mission. UBH provides a fast-paced environment that values empowerment, collaboration, diversity, relationships, efficiency, and communication. UBH provides a supportive, caring, and merit-based environment for team members and is vested in their growth and development. We seek employees who are passionate about serving and making a difference in the lives of others.

  • The Human Resource (HR) Generalist works in conjunction with the HR Consultant and Director of Administration (DA), in performing clerical and general HR duties.
  • The position is responsible for the HR functions for employees and management, including recruitment, onboarding, and succession support; benefits administration; learning and development activities; employee relations; and general HR support.
  • The position will help manage the various HR components by supporting the HR Department with administrative tasks and reporting functions.
General Human Resources
  • Serve as a Business Partner with managers to develop, implement and meet assigned HR goals and objectives.
  • Counsel, coach, advise and train managers on HR issues, regulations, and responsibilities.
  • Partner with managers on coworker relations, corrective action, continuous improvement, and ongoing development processes.
  • Manage HR-related tasks, such as job postings, scheduling interviews, collecting/submitting paperwork, tracking performance, and data entry.
  • Recruiting assistance such as placing ads, collecting resumes, and scheduling interviews.
  • Personnel file management and record maintenance.
  • Collecting, and enrolling benefits applications.
  • New staff onboarding including orientation to agency policies and procedures.
  • Schedule staff training and evaluations.
  • Track required documentation and maintain current records.
  • Assist with periodic personnel reports, newsletters, etc.
  • Prepare and maintain required reporting.
  • Maintain employee Microsoft Teams bulletins.
  • Maintain updates to Personnel Policies.
  • Assist with Website employment page.
  • Manager HR email correspondence.
  • Assist with employee initiatives and HR Programs.
  • Support the HR Department in the communications, administration, and implementation of HR programs, including researching and responding to questions/problems.
  • Monitor and measure job satisfaction and coworker morale.
  • Contribute to an environment where UBH culture is a strong and living reality that values and embraces the diversity of coworkers and clients.
  • Provides a bridge for smooth communication between the Human Resources department and internal departments; demonstrating leadership to maintain credibility, trust, and support with staff.
  • Works closely and effectively with the HR Department to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
  • Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgment letters, personal correspondence, and other tasks that facilitate the DA’s ability to effectively lead human resource development.
  • Prioritizes conflicting needs; handles matters expeditiously, and proactively, and follows through on projects to successful completion, often with deadline pressures.
  • Manage interview scheduling, outcomes, and follow-up with candidates.
  • Schedule HR-related appointments, training, events, and meetings.
  • Performs data entry into the organization’s database for HR activities, etc.
  • Performs other related duties as assigned.
  • Proven interpersonal, communications, analytical, problem-solving, and organization skills.
  • Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
  • Ability to communicate with compassion and empathy and show respect for all persons.
  • Expert-level written and verbal communication skills.
  • Demonstrated proactive approaches to problem-solving with strong decision-making capability.
  • In-depth knowledge and understanding of local and federal regulations governing HR, Compensation, and Benefits.
  • Maintain the integrity of confidential information.
  • Develop and maintain relationships and confidence with all levels of employees and management.
  • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.
  • Emotional maturity; Exhibit a high level of professionalism.
  • Highly resourceful team player, with the ability to also be extremely effective independently.
  • Demonstrated ability to achieve high-performance goals and meet deadlines in a fast-paced environment.
  • Ability to work effectively in a constantly changing and sometimes demanding or chaotic environment.
  • Experience working with a diverse population, with sensitivity to differences in culture, religion, sexual orientation, race, age, and physical and mental illness.
  • Be a dynamic, action-oriented team player, who actively seeks opportunities and proposes solutions.
  • HR certificate and PHR or SPHR certification are strongly preferred.
  • Bachelor’s degree in Human Resources or related field and at least 3 years of professional HR Generalist experience.
  • Certification in Human Resources strongly preferred.
  • Strong work tenure: 3+ years of experience in general human resource management, preferably in a non-profit organization.
  • Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint), Adobe Acrobat, Google Docs, and Social Media Web Platforms.
  • Employment eligibility verification.
  • Valid driver’s license and auto insurance.
  • Reliable transportation.
  • Successful completion of background screening.
  • TB Test clearance.
  • COVID-19 Vaccination.
  • Please visit our website for further information and job posts.
  • To be considered for a position, email your resume to
  • Please be sure to reference Job Title in the subject line of your email.
  • Due to the volume of resumes received, no calls or faxes regarding submission will be returned. Your resume will only be routed correctly and considered if all the qualifications are met.

About Upward Bound House:

Upward Bound House (UBH) is a nonprofit organization whose mission is to eliminate homelessness among families with children by providing housing, supportive services, and advocacy. The organization carries out this mission by operating programs that provide both temporary and permanent housing resources to homeless and at-risk of becoming homeless families, as well as supportive services in employment, education, health, and wellness. UBH’s integrated programs provide clients with intensive and coordinated access to services according to the nature of their needs.

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