Job Description

Summary:
The President & CEO acts as the chief liaison between the staff and the Board of Directors of the San Antonio Hispanic Chamber of Commerce (“SAHCC”) in its efforts to strengthen the Chamber’s Five Pillars of small business, economic development, international trade, leadership development, and education. The President/CEO maintains strong relationships with current and future chamber members, community stakeholders, the Board of Directors, committees, and community advisors. The President/CEO demonstrates leadership and expertise in strategic planning, program management, economic development and public policy, membership services, nonprofit governance and operations, finance and accounting, public speaking, and fundraising. The President/CEO is an enthusiastic and dynamic leader with the ability to manage current programs while developing new initiatives to achieve organizational goals and objectives. The President/CEO of the SAHCC is also the President/CEO of the Hispanic Leadership Development Foundation (“HLDF”).[1]

Roles and Responsibilities:
Strategic Planning & Organization Leadership

• Regularly reports to the Board on issues and events affecting the organization and its membership.
• Serves as the chief advisor to the Board of Directors on the implementation of programming, continually aligning with the vision, mission, and goals of the organization, while growing the organization’s membership, resources, and scope of work.
• Oversees and coordinates a program of work as outlined in the current Strategic Action Plan
• Anticipates the policy/political, social, and economic issues that will affect the SAHCC membership and business community and recommends appropriate action and/or response to government entities, the membership, and the region.
• Maintains and enhances the viability of the organization and its mission in San Antonio, the state, nation, and its international counterparts.
• Along with the Chairman of the Board, serves as the lead representative of the organization and is primarily responsible for maintaining and enhancing the organization’s image and relationships with stakeholders.
• Responsible for all planning aspects of programs presented by the organization.

Financial Stewardship

• Strengthens the organization’s financial position through fundraising, membership growth, and enhanced corporate partnerships and programs.
• Exercises strong fiscal stewardship and utilizes prudent judgment to ensure the best use of the organization’s resources.
• Maintains accountability for the operations and fiscal strength of the organization within the policies set by the Board of Directors under the advisement of the finance committee, including preparation and maintenance of budgets, reporting mechanisms, and accountings of all programs.
• Maintains appropriate staffing levels and ensures appropriate compensation of staff members.
• Ensures the completion of annual financial audits and maintains a clean opinion.
• Implements and leads compliance measures to ensure timely and proper filing of all required reporting, including IRS filings.
• Fundraises for the HLDF by seeking grants, corporate donations, and governmental funding.

Staff Development

• Builds, leads, and retains a results-oriented team that delivers metric-driven outcomes in all aspects of the organization’s member services platform; maintains staffing at optimal levels. Promotes a supportive workplace culture and creates opportunities for professional development.
• Sets performance standards and objectives for all staff departments; performs periodic coaching and evaluates staff according to best business practices and/or relevant policy.

Qualifications of the President & CEO:
Attributes and Work Style

• Servant leader: A dedicated manager who is self-motivated and can take charge, build consensus, work cross-functionally, and affect change; must impart credibility, trust, integrity, and enthusiasm.
• Community-minded: Understands the community and clients we serve, is a skilled networker, communicator, and leader; understands the subtleties of motivating and working with all stakeholders.
• Collaborative: Highly collaborative with a calm and confident leadership style.
• Deliberate: Listens, absorbs, and reflects before acting.
• Metrics-driven: An innovative thinker, pairing ideas with solutions and measurable outcomes.
• Growth-Centered: Competitive in nature looking for ways to grow the organization and the staff.

Proficiencies and Competencies

• Culturally Adept: Ability to work effectively within the organization’s culture, with a focus on inclusivity and diversity as well as the happiness and well-being of the entire organization.
• Team Building: Works to build and manage strong teams, continually collaborating with colleagues.
• Communication: Serves as an effective and highly visible public spokesperson; skilled storyteller who can communicate the need for and impact of the organization’s work.
• Tactful & Diplomatic: Exhibits a high level of emotional intelligence; willing and able to have difficult conversations when required; firm but fair with staff; holds team members accountable for performance.
• Flexible: Ability to embrace shifts in priorities; possesses excellent change management skills.
• Schedule: Ability to work evenings and weekends as required.

Knowledge and Skills Requirements

• Strong professional written and verbal communication and interpersonal skills.
• Ability to communicate and interact with a diverse community.
• Experience in strategic planning and execution.
• Knowledge of contracting, negotiating, and change management.
• Skill in examining and re-engineering operations and procedures.
• Ability to effectively develop financial plans and manage resources, as well as to accurately analyze and interpret financial data.
• Proven leadership and management abilities; experience working effectively with boards.
• Strategic and visionary thinking about emerging trends and applicability to the organization’s agenda, mission, vision, and values.
• Proven fundraiser, especially within the corporate sector.
• Track record of attracting, developing, and retaining motivated professional staff.

Education and Experience Requirements

• Five or more years of experience in an executive leadership capacity, preferably in a non-profit organization and in an organization focused on small business, managing a budget of $2 million or more.
• Bachelor’s degree in management, general business, political science, or other relevant business-related field, or 5 additional years of related experience beyond the minimum in lieu of such a degree.

Preferred Education and Experience

• Master’s degree in a program relevant to the position.
• Excellent written and verbal bilingual proficiency in English and Spanish, essential for effectively engaging and supporting the Hispanic community.
• Minimum of five years’ President/CEO experience with corporate, business, non-profit organizations, or community organizations.
• Experience managing a team of 10 or more full-time employees.

[1] All aspects of this job description apply to the HLDF CEO/President role as well, except for any actions constituting political activities under the IRC or otherwise prohibited or discouraged to be undertaken by a 501(c)(3) organization like the HLDF pursuant to local, state, or federal law, or SAHCC and HLDF policies. The HLDF Board of Directors is comprised of the same individuals serving on the SAHCC Board of Directors.

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