Support Staff (Faith-Based, Recovery Program) (Part-Time)

Shirley's House of Hope

Job Description


Job Description: Support Staff

Mission Statement: We equip women through the love of Christ, to rebuild, renew, and restore their lives from the effects of domestic abuse and addiction.

Position: Support Staff

Department: Programs

Responsible To: Program Director, and Executive Director

Status: Regular shifts, Part-Time 12 - 20 hours Tuesday, Thursday and Sunday, occasional overnights may be requested.

Description: To assist with and support fulfilling the vision and mission of SHOH by aiding leadership with a variety of support functions in our faith-based transformational program model.


  • Reception duties: checking security cameras, answering the door and a multi-line phone system, appropriately greeting & assisting visitors, and callers.
  • Program support: provide support during the Intake process, help with room cleaning/set-up, provide transportation as needed, oversee medication times, learn & use documentation processes for case plan support, etc.
  • Administrative support: run errands, accept donations, make copies, type documents, etc.
  • Other duties: as assigned.


  • Demonstrates a committed personal relationship with Christ that includes regular attendance with a Christian body of believers.
  • Demonstrates appropriate behaviors and character traits of a mature Christian.
  • Demonstrates passion for ministry that supports women and women with children.
  • Demonstrates agreement with SHOH’s Statement of Faith.
  • Experience in faith-based recovery environment is preferred.
  • Pass a criminal background check
  • Must have a current WI driver license, and a personal vehicle insurance policy, if applicable.


  • A high school diploma, at a minimum. Certification or higher in advanced education is preferred.
  • Experience in Christian faith-based recovery programs and facilities is preferred.

Skills and Abilities:

  • Excellent people skills and good communication skills is required.
  • Mission-focused and dedicated to the population that we serve.
  • Demonstrates dependability, trustworthiness, openness, and kindness.
  • A working knowledge of Microsoft Office (especially Word and Excel) is preferred.
  • Ability to learn and manage programs systems and tools, i.e., case notes, progress notes, etc.
  • Ability to work well independently and cooperatively in a team atmosphere.


  • The pay range is commensurate with experience and education; $13-$15/hr.
  • A small office atmosphere where team members experience dignity and respect.
  • Coaching with sound guidance and direction by the Executive Director.
  • On the job orientation, training, and support provided to effectively do the job.

For the right candidate with previous experience, there is opportunity to grow into an administrative assistant position with more responsibility and an increased wage range.


Job Type: Part-time

Pay: $13.00 - $15.00 per hour

Expected hours: 24 – 29 per week

Patient demographics:

  • Adults


  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Weekends as needed


  • working with students: 1 year (Required)
  • faith-based recovery: 1 year (Preferred)


  • English (Required)


  • Driver's License (Required)

Shift availability:

  • Day Shift (Required)
  • Night Shift (Required)

Ability to Commute:

  • Marshfield, WI 54449 (Required)

Work Location: In person

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