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Senior Director of Health Services

Job Description


Full job description

    • is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Education, Experience, and Minimum Requirements

    • Bachelor’s Degree or equivalent related field experience required.
    • 5+ years of related experience with at least 2 years in a management position, and/or combination of comparable education and experience.
    • Intermediate skill level using MS Office products.
    • Previous experience and demonstrated capability using electronic health systems.
    • Previous experience with HIPAA Privacy rules and regulations.
    • Experience with, and implementing, federal funding rules and regulations with health care protocols.
    • Professional, self-motivated, results oriented.
    • Strong communication skills (written/verbal/presentation).
    • Detail oriented, with the ability to manage multiple tasks in parallel on an ongoing basis.
    • Strong organizations and analytic skills, strategy development, project and operations management, and data driven decision making.
    • Strong customer service skills.
    • Willingness and ability to travel to PPAU health center locations.
    • Adhere to the timeline and completes all required PPAU, PPFA, and state mandated trainings.
    • Experience working in a highly regulated environment, health care environment preferred.
    • Demonstrated sound judgment, ability to apply depth of knowledge and experience in solving complex challenges/making recommendations where no precedent may exist.
    • COVID-19 and yearly Flu vaccinations are required.


    • Business Acumen: Ability to develop keenness and quickness in understanding and dealing with situations in a manner that is likely to lead to a good outcome.
    • Communication/Interpersonal Skills: Must exhibit exceptional communication skills and ability to respond to difficult situations.
    • Compliance/Ethical Practice: Demonstrates a commitment to the PPAU mission and philosophy. Adheres to PPAU’s policies and is committed to act legally and ethically within the scope of work. Must exhibit knowledge and experience with employment law.
    • Critical Evaluation: Ability to solve and analyze problems effectively and efficiently.
    • Cultural Awareness: Demonstrates ability to work effectively with individuals from diverse communities and cultures. Shows leadership and conflict resolution skills among people from a variety of cultures and backgrounds.
    • Organization: Excellent organizational skills and ability to multi-task.
    • Technology/Tools: Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Accounting and Human Resources Information Systems (HRIS).
    • Time Management: Ability to multitask and work efficiently within close time constraints. Ability to work under pressure and in a highly stressful environment.
$100,000 - $105,000 a year
The salary for this position is 100k-105k DOE
Service Standards

In This Together is our service ethos. It is made up of 7 workplace service standards that are the pillars of our culture.
Clear the Slate- We start each encounter free of negativity from anything that happened earlier. We remove distractions and are present.
Make a Connection- We convey expertise, trustworthiness, and accessibility so people are more likely to: Listen and comprehend the information we share. Be motivated to follow through on the next steps we discuss with them. Continue to work and partner with Planned Parenthood.
Keep Them in the Loop- We engage people by: Sharing what is happening and what they can anticipate. Sharing all the information possible to allow them to have the greatest opportunity for success in their work and partnership with us.
Confirm the Plan- We ensure people: Comprehend the information that was shared with them. Are clear on next steps. Have identified ways to move past potential barriers.
Ask for Feedback- We ensure: People’s questions have all been answered. People are satisfied with the services received. We inquire what can be done to make the next time better.
Acknowledge the Reality- We recognize: The greater social context in which people operate and live. That challenging life circumstances may impact a person’s willingness or perceived ability to live out the next steps of their plan.
Open the Door- We extend invitations to people who return to Planned Parenthood. We communicate to people that we are here for them, no matter what, and how we can be reached.
Working Conditions
1. Environment: Work is usually performed in an office environment and travel between locations will be necessary. May encounter protestor activity.
2. OSHA: No potential exposure to blood borne pathogens and other potentially infectious materials.
3. Work Week: Usually works a standard work week, Monday through Friday.
4. Driving Responsibilities: Travel required. Willingness to use personal vehicle in the course of employment. Must possess a current driver’s license and proof of auto insurance.
5. Extra Time: May be required to work weekends, or attend staff meetings outside the regular schedule, including evening, weekend, and/or early morning hours.


In addition to competitive wages and a comprehensive benefit package, being part of the PPAU team means providing all Utahns with the opportunity to move through their sexual and reproductive lives as safely, confidently, and healthily as possible.
Planned Parenthood Association of Utah is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment. We do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic.
Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Our Commitment to Inclusion, Diversity, Equity, and Access: PPAU believes sexual health is essential to every person’s overall health and well-being. We are taking focused steps to make progress as an organization that better reflects our patients and embodies cultural humility. We are wholeheartedly committed to this work.

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