Professional Education Manager

Full Time

Remote

As part of the professional programs team, this individual leads the development and implementation of National Kidney Foundation (NKF) professional education offerings, with special focus given to the management of NKF supported Project ECHO programs and professional podcasts.

Principal Duties and Responsibilities

• Manage the development and implementation of Project ECHO at NKF, including but not limited to:

o Serve as the primary liaison and resource to stakeholders of Project ECHO projects, including the volunteer Hub Committee, session faculty, case presenters and learners

o Coordinate with faculty, funders, and internal staff to develop outcomes and learning objectives for Project ECHO programs

o Facilitate the curriculum development process for new Project ECHO programs

o Lead the creation of session materials, including the program within NKF’s Professional Education Resource Center, slide decks, and additional resources as needed

o Manage programs within the designated iECHO platform

o Attend all Project ECHO sessions to provide administrative and technical support

o Manage all program communication and marketing via email, website updates, and other means as necessary

• Manage NKF’s professional podcast

o Manage the NKF professional podcast planning committees, comprising of an interprofessional team of professional volunteers who contribute to monthly podcast episodes

o Coordinate the episode calendar and manage guest invitations, confirmations, and accreditation requirements

o Schedule and attend podcast recording sessions, with responsibility for facilitating the editing process after as needed

o Assist with ongoing marketing efforts to increase visibility and downloads of the podcast

o Collaborate with the patient podcast team for opportunities for crossover episodes

• Manage CE/CME programs initiated by NKF’s family of premiere journals
• Create online education/enduring programs within NKF’s Professional Education Resource Center
• Design and post regular social media content to promote program visibility and drive audience interest
• Contribute to monthly and annual outcomes reporting of professional education programs
• Provide customer service and support to learners via email and phone communication
• Performs additional duties, as required

Minimum Qualifications

• Bachelor’s Degree from an accredited college or university
• Minimum three year’s work-related experience coordinating multiple programs at once and managing program timelines
• Ability to work with minimal supervision, set priorities, and meet project timelines
• Confidence leading meetings with various levels of stakeholder involvement
• Comfortable learning and working in new technology platforms, audio/video editing experience is a plus
• Experience hosting virtual events, familiarity with Zoom preferred
• Excellent verbal and written communication skills
• Excellent interpersonal, project management, and organizational skills
• Fluent in Microsoft Word applications
• Flexible to attend programs taking place on multiple days, in multiple time zones

Preferred Qualifications

• Experience working with healthcare professional volunteers
• Experience in developing program outcomes, learning objectives, and program curricula
• Knowledge of accreditation standards and continuing education principles
• Knowledge of learning management systems

WHAT WE OFFER

• Work/life Integration: Enjoy plenty of vacation time, sick leave, and holidays so you can recharge, regroup or reflect—and come back ready to tackle anything.
• Support for Your Health: We've got your back with top-notch medical, dental, and vision insurance plans for you and your loved ones.
• Peace of Mind: Rest easy knowing you're covered with life insurance and a 403(b) plan with matching company contributions to secure your future.
• Creative savings: Take advantage of flexible spending accounts to save on eligible healthcare and dependent care expenses.
• Easy Commuting: Reduce your stress with our commuter benefits program for transit and parking expenses.
• Support When You Need It: Access confidential counseling, support services, and resources through our Employee Assistance Program.
• A Chance to Spread the Word: Share the love and earn rewards by referring awesome folks to join our team.
• A Big Tent: We're all about creating a diverse and inclusive workplace where everyone feels valued, respected, and heard.
• Mission-Fueled Culture: Join a team that's passionate about making a difference and guided by values like integrity, compassion, and innovation.

WORKING CONDITIONS, EQUIPMENT USED AND SPECIAL INFORMATION

Ability to lift and transport equipment weighing up to 25 lbs. Flexible to work evenings and weekends as needed. Available for overnight business travel. Must have a valid driver’s license.

EQUAL EMPLOYMENT OPPORTUNITY

At the National Kidney Foundation, diversity, inclusion, and equal opportunity apply to both our workforce and the communities we serve as they relate to kidney health and kidney disease prevention. It is the policy of NKF to provide equality of employment opportunity regardless of race, creed, color, qualified handicap or disability, national origin, religion, marital status, sexual orientation, age, gender, political affiliation or veteran status, or any other factor or reason prohibited by relevant local, state, and federal fair employment laws.

The Equal Employment Opportunity policy will apply to all employment practices of NKF, including, but not limited to, recruitment, hiring, promotion, training, compensation, benefits, layoffs, transfers, and discipline. Implementation of the Equal Employment Opportunity policy is the shared responsibility of the management of NKF.